Privacy Policy | One Manager

Introduction

This Privacy Policy explains how w3MediaLabs, LLC collects, uses, and protects your information when you use https://onemgr.com. We are committed to safeguarding your privacy while providing tools to empower small business success.

Information We Collect

We collect the following types of information:

• Account Data: Name, email address, phone number, and profile information you provide when registering or using our services.
• Usage Data: Information about your interactions with our services, such as features used and timestamps.
• Device Data: IP address, browser type, operating system, and device identifiers.
• Optional Data: Additional information you choose to share, such as business details, to enhance your experience.

Account data is required to use our services; optional data is voluntary and improves functionality.

SMS Communications

We use SMS to send job notifications and alerts to technicians, such as work assignments or updates, through One Manager. To receive SMS messages, you must provide explicit consent via our opt-in form on your user profile page. We do not share or sell your phone number or other personal information with third parties or affiliates for marketing or promotional purposes. Your phone number is shared only with our trusted SMS provider, Twilio, to deliver these messages. You can opt out at any time by replying 'STOP' to any SMS message. Message frequency varies, and message and data rates may apply.

How We Use Your Information

We use your information to:

• Provide, personalize, and improve One Manager services and features.
• Ensure the safety and security of our platform through automated and manual reviews.
• Analyze usage patterns to enhance our services and conduct research.
• Communicate with you, such as providing support or service updates.
• Deliver relevant advertisements, if applicable, without sharing your personal information.

Sharing Your Information

We do not sell your personal information. We may share information in the following cases:

• With trusted service providers, such as hosting services, analytics providers, or Twilio for SMS delivery, under strict confidentiality agreements to operate our services.
• When required by law, such as in response to court orders or legal processes.
• To protect the rights, safety, or property of w3MediaLabs, LLC, our users, or the public.

Your Rights

You have the right to:

• Access, update, or delete your data through your One Manager account settings.
• Request a download of your data, where applicable.

We retain your data only as necessary to provide our services or comply with legal obligations.

Contact Us

For questions about this Privacy Policy, please reach out to w3MediaLabs, LLC through our contact form above.